Stakeholder Management Software Australia
Track every stakeholder interaction, log sentiment, manage commitments and demonstrate community engagement to boards, regulators and investors — in one platform.
Kwenda's Stakeholder Management module logs every stakeholder interaction, tracks sentiment, manages commitments and produces AASB S2-aligned engagement reports. It's used by Australian mining operators, infrastructure projects, government agencies and listed companies to demonstrate community engagement to boards, regulators and investors.
How it works
Kwenda's Stakeholder Management module gives sustainability, community and compliance teams a single system of record for every stakeholder relationship. Every meeting, call, submission and site visit is captured against the stakeholder record, along with sentiment, influence, risk level and next action.
Commitments made to stakeholders flow directly into the Actions module with owners and due dates, so nothing falls through the cracks. Engagement data rolls up into your AASB S2 governance disclosures and board reporting automatically.
When the WA EPA calls asking about your community engagement on a licence application, you pull up their profile in ten seconds and export every interaction from the past three years — meeting minutes, email logs, commitments, sentiment shifts — with source evidence attached.
Key capabilities
Stakeholder Register
Maintain a single register of all stakeholder groups — community, investors, regulators, employees and suppliers — with influence, sentiment and risk level captured on every record.
Interaction Logging
Log every meeting, call, survey and site visit with date, attendees and outcome captured automatically. No more scattered notes across inboxes and OneNote.
Sentiment Tracking
Monitor stakeholder sentiment over time. Identify groups at risk and act before issues escalate to complaints, media coverage or regulator intervention.
Commitment Management
Track every commitment made to stakeholders. Assign owners, set due dates and get alerts before deadlines slip. Every promise auditable.
AASB S2 Reporting
Produce engagement reports aligned to AASB S2 governance disclosure requirements. Board-ready in one click, assurance-ready underneath.
Configurable Forms
Survey stakeholder groups directly from the platform — supplier ESG assessments, community consultations, employee engagement. Results feed straight into your dashboard.
A single source of truth for every stakeholder
The Stakeholder Register replaces the spreadsheets, contact lists and email folders your team currently uses. Every stakeholder — from the local EPA officer to the Traditional Owner group to the retail super fund on your share register — has one record.
Records capture identity, relationship owner, influence, sentiment, risk level, engagement history and every commitment made. Custom fields let you track what matters to your business.
- Filter by type, region, owner or risk level
- Bulk export for board or regulator reporting
- Custom fields per stakeholder type
- Full audit trail on every record
- Role-based permissions
Every interaction, automatically logged
Engagements flow into Kwenda from Outlook, Gmail, meeting notes and site visits. Every touchpoint is timestamped, tagged and linked back to the stakeholder record.
Sentiment is captured at each engagement so you can see the trajectory of a relationship at a glance — not just where it is today.
- Automatic capture from email and calendar
- Sentiment tagging on every engagement
- Linked commitments and follow-ups
- Attach documents, photos and site inspection notes
- Multi-participant threads with full attendee list
Board and regulator-ready reporting
AASB S2 requires disclosure of stakeholder engagement processes and outcomes. Kwenda generates the evidence — engagement counts, sentiment trends, commitments delivered — directly from your operational data.
Standard report templates cover board packs, ASX disclosure, EPA licence renewals and internal audit. Custom templates can be built for any regulator or investor request.
- Pre-built AASB S2 templates
- Custom template builder
- Scheduled auto-delivery to distribution lists
- Assurance-ready audit trail
- Export to PDF, Word, Excel or CSV
Who uses this feature
Mining Operators
Meet EPA licence conditions and Native Title obligations with a complete record of every community, Traditional Owner and regulator engagement — auditable at any time.
Infrastructure Projects
Demonstrate social licence through documented engagement with local councils, community groups and government agencies across every project phase.
Government Agencies
Manage consultation obligations across multiple stakeholder groups with a single audit-ready platform. Meet Cabinet transparency requirements without the manual work.
Listed Companies
Satisfy AASB S2 governance disclosure requirements. Give your board evidence of engagement, not vague summaries.
Frequently asked questions
What does Kwenda's Stakeholder Management module do?
It gives sustainability and community teams a single system of record for every stakeholder — capturing identity, interactions, sentiment, commitments and risk — and produces AASB S2-aligned engagement reports for boards and regulators.
How does Kwenda track stakeholder sentiment over time?
Sentiment is captured at each engagement (positive, neutral, negative) and rolls up to a stakeholder-level trend line. Users see whether a relationship is improving or declining across months and years, not just its current state.
Does the platform support AASB S2 governance disclosure requirements?
Yes. AASB S2 requires disclosure of stakeholder engagement processes and outcomes. Kwenda generates engagement counts, sentiment trends, commitment completion rates and audit trails directly from operational data, formatted for the AASB S2 governance section.
Can we log stakeholder engagement from the field on mobile?
Yes. Kwenda runs in any modern browser on phone or tablet. Site visits, community meetings and Traditional Owner consultations can be logged in real time with attendees, photos, notes and sentiment tagged on the spot.
What stakeholder types does the register support?
The register handles all stakeholder groups relevant to mining and industrial operators — community groups, Traditional Owner groups, EPA and other regulators, local government, employees, contractors, suppliers, investors, ASX shareholders and media. Custom types can be added for any organisation-specific category.
How is stakeholder engagement data used in ESG reporting?
Engagement data feeds directly into AASB S2 governance disclosures, board packs, EPA licence renewals, ASX ESG sections and voluntary frameworks such as GRI and SASB. Data is source-linked so assurance providers can trace every reported number back to the underlying engagement record.
Ready to see Stakeholder Management in action?
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